The importance of good communication in the workplace

At all levels of an organization, effective communication is crucial to achieving productivity and maintaining strong working relationships. Employees will quickly develop trust in employers who put effort into providing open lines of communication, which will boost output, productivity, and morale in general. Meanwhile, employees who can effectively communicate with coworkers, managers, and customers are always valuable assets to a company, and this is a skill that can frequently distinguish job applicants from their rivals.

Poor workplace communication will inevitably result in unmotivated employees who may start to doubt their own confidence in their skills and in the organization.

Five key reasons you work on good communication:

Team building – The key to creating effective teams is how well the team members work together and communicate. Building effective teams will be greatly aided by putting into practice effective communication-boosting strategies like those listed below. This will boost employee satisfaction and morale in turn.

Gives everyone a voice – Having a voice and being listened to, whether in regards to an idea they have had or a complaint they need to make, can play a significant role in an employee’s level of satisfaction, as was previously mentioned. Everyone should be able to freely communicate with their peers, colleagues, and superiors thanks to well-established lines of communication, regardless of their position.

Innovation – Employees are much more likely to contribute ideas to the table when they can do so without fear of ridicule or retaliation. This is crucial to innovation, and a company that fosters communication is much more likely to be creative.

Growth – Both an internal and an external perspective can be had on communication. You can guarantee that the message you are conveying to the outside world is consistent by being well-coordinated internally and having open lines of communication. Any growth project depends on effective communication and the alignment of all internal and external stakeholders.

Strong management – Managers are better able to lead their teams when they are effective communicators. Being an effective communicator makes it much simpler to delegate tasks, manage conflicts, inspire employees, and build relationships—all crucial managerial tasks. Fostering effective communication channels is essential for ensuring that people can speak to each other as well as to one another.

How can you improve how your organisation communicates?

With 40 years of recruitment experience, we understand the value of good communication. Below, we’ve outlined some of the key areas where organisations can improve and enhance communication between their teams.

• Define goals and expectations – The objectives of the project, the department, and the organization as a whole must be communicated by managers to teams and individuals in clear, achievable goals that outline exactly what is required on any given project.
• Clearly deliver your message – Make sure your audience can understand and relate to your message. You must speak clearly and courteously to accomplish this, conveying your message without creating misunderstanding or offence.
• Choose your medium carefully – Once you’ve created your message you need to ensure it’s delivered in the best possible format. While face-to-face communication is by far the best way to build trust with employees, it is not always an option. Take time to decide whether information delivered in a printed copy would work better than an email or if a general memo will suffice.
• Keep everyone involved  – Make sure that channels of communication are always open. actively look for and encourage project updates and progress reports. This is crucial when working with remote employees.
• Listen and show empathy – Since communication is a two-way street, neither a business nor an individual will last very long if they don’t engage in active listening and constructive discussion. Listening demonstrates respect and enables you to learn about any unresolved issues that your employer may need to address.